Community
Showing results for 
Search instead for 
Do you mean 
Reply

Issue installing SAC

Copper Contributor
Posts: 9
Country: USA

Issue installing SAC

[ Edited ]

I am attempting to install software on ACT! Premium 2012 Version 14.1.108.0, no HF. The db that I am currently using is a web hosted db. The link that I was sent to load had only one US version, (ACTPremWeb2012SP2_Update.exe) which I loaded and it yields the error message below. There is documentation that states "If you selected to participate in the Sage ACT! Premium Mobile Beta via a "Hosted" web site, we will be providing you with your Log-on information in a separate communication.", however I can not find any additional information on this update.

Tuned Listener
Posts: 63
Country: USA

Re: Issue installing SAC

Keith,

 

Thanks for participating in the BETA. Did you sign up for the Sage ACT! Premium Mobile Beta?

Larry Yates
Copper Contributor
Posts: 9
Country: USA

Re: Issue installing SAC

Yes, I did sign up and I received an email with the link where I downloaded the software. I have been using the previous version with my phone and have since deleted all of that off of my phone
Employee
Posts: 125
Country: USA

Re: Issue installing SAC

Hello Keith Meese That Message that your getting is because you don't have Premium for Web installed and that update will not install on Premium.

Rodney Clark
act! Product Specialist
Highlighted
Copper Contributor
Posts: 9
Country: USA

Re: Issue installing SAC

Can you provide me the correct link which will let me install on my Premium (non Web) ACT14?

Nickel Elite Contributor
Posts: 633
Country: USA

Re: Issue installing SAC

The Sage ACT! Premium Mobile BETA is only able to be installed on Sage ACT! Premium (Web) because it needs and configured web server to host it.   I notice that both in the location you posted and your title there is Sage ACT! Connect.  If you are attempting to use the Sage ACT! Connect BETA instead of the Sage ACT! Premium Mobile then please note that that is signed up for by accessing you Sage ACT! Connect account from your HTML 5 enabled device at sageactconnect.com and accepting the terms for the BETA.

Zachery Kitterman
Sage ACT! Customer Support