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Cleared occurrences of recurring events appear on SAC calendar

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Copper Super Contributor
Posts: 112
Country: USA

Cleared occurrences of recurring events appear on SAC calendar

Some are from continuing events, some completed long ago. They appear only on the SAC calendar and cannot be modified or deleted.

Don Joseph
____________________________________________________
Don Joseph
ACT! Certified Consultant
dljoseph@brainsell.net
Employee
Posts: 125
Country: USA

Re: Cleared occurrences of recurring events appear on SAC calendar

[ Edited ]

Hello Don,

 

 Thanks for being in the Beta. Are these activities a different color on the calendar.

Rodney Clark
act! Product Specialist
Tuned Listener
Posts: 63
Country: USA

Re: Cleared occurrences of recurring events appear on SAC calendar

Don thanks for the feedback on the Beta and the participation. I have tested this process out on my end and you are correct you can't delete the activity from the portal. You would have to clear or erase the activity from the database itself and then sync back to the portal to have that activity removed. Now if you want the activity to stay on the portal, but show that it is completed you will have to edit that particular activity and place in the note section what was done with the date and time. I hope that answers your question. Like always we appreciate the participation in the Beta and your feedback. Thanks.

Larry Yates