How Act! Can Help You Save Time and Increase ROI

by Administrator on ‎09-21-2015 11:48 AM (1,479 Views)

In this second video of our Act! on Values series, we focus on the value of time and how you can use Act! to increase productivity and drive ROI. How much time do you waste each day in activities that tax your productivity? Just think, if you could save just 15 minutes each day, you would end up saving a full day every month. In this video, we show you how to make the most of your time through the power of integration and the features of Act!. 


Top 10 Reasons to Upgrade to Act! v17

by Administrator on ‎09-11-2015 04:13 PM (1,819 Views)

With all-new subscription plans, flexible deployment options, and exciting new features to help you grow your business, Act! is better than ever. If you're not on the latest version of Act!, you're missing out!


Today’s marketing landscape is complicated. One day, outbound marketing is vital. The next day, inbound marketing is seen as the way to build brand and lead generation. One thing is for certain—effectiveness in marketing now relies on heavily on getting the right information to the right person at the right time. But that can be hard. This infographic provides simple, data-based points on how to improve your current practices for better marketing results.


Introducing Act! – Your Way

by Administrator on ‎05-07-2015 02:06 PM (1,935 Views)

Venti Skinny Hazelnut Macchiato, Sugar-Free, Extra Shot, Extra Hot, No Whip.

We all like our orders personalized, whether it’s our favorite coffee drink, our cable TV channels, or our pizza toppings—we each have a combination that’s perfect for us. And while we can’t serve up your favorite coffee beverage, we can offer Act! your way.


Act! v16.3 Update is Now Available

by Administrator on ‎03-04-2015 10:09 AM (2,458 Views)

Good news! The Act! v16.3 Update is now available for International English...


Just because you love your business doesn’t mean it’s always easy to sell your company’s story to the world. These days, it seems we face an ever-increasing stream of advertisements—in our social feeds, in our inboxes, and across our favorite websites, making it difficult for any one company or product to stand out from the crowd. So, how do you do it? 


5 Ways to Strengthen Your Brand in Email Marketing

by Administrator on ‎02-26-2015 12:38 PM (1,972 Views)

When most of us talk about email marketing, we’re talking about conversions, user experience, analytics, and making the most of the data. What we should be talking about is how the email itself conveys and reflects upon our brand. We’ve stamped a logo on the email and included a link to our website. Good enough, right?


Act! v17.1 is here!

by Administrator ‎02-25-2015 02:42 PM - edited ‎02-26-2015 09:36 AM (2,058 Views)

Act! v17.1 continues to deliver on the promise of enhanced, intelligent emarketing fused with the best of contact management. With key improvements to automation and configuration within Act!, it’s now easier than ever to manage your daily tasks. 


Act! + Act! emarketing: A Perfect Pairing

by on ‎02-10-2015 03:15 PM (1,713 Views)

Peanut Butter and Jelly. French Fries and Ketchup. Chips and Salsa. Ranch Dressing and Everything. There are some combos that feel like they are missing something when you have them alone.


3 Ways to STOP the Revolving Resolutions #timemanagement

by Administrator on ‎02-02-2015 01:36 PM (1,433 Views)

Every year, you promise yourself that this will be THE year you “get it together.” Despite your best intentions, more often than not, you lack the tools needed to be successful. The latest version of Act! is the time-saving tool that empowers you for success, and below are 3 strategies to achieve new goals, manage work-life balance, and help you focus on your priorities. Here is to making 2015 the year it all comes together.


Increase Productivity with Smart Tasks #timemanagement

by Moderator on ‎01-29-2015 09:24 AM (2,482 Views)

Albert Einstein famously said, “The definition of insanity is doing the same thing over and over again and expecting different results.” But what if you do the same thing over and over again and want the same results? I’d call that a solid process. How about automating it? I’d call that smart. A Smart Task, to be exact.


Let's face it, sometimes there just aren't enough hours in the day. You have a to-do list a mile long, you're juggling multiple calendars, and struggle keeping on top of it all. More time is spent figuring out what needs to be done than is spent actually doing it. Keep reading to learn the top 10 time management tips every business owner should know.


4 Easy Ways Act! Can Save You Time #timemanagement

by Moderator on ‎01-26-2015 09:29 AM (1,909 Views)

One of the most popular New Year’s Resolutions is “Get Organized” – is that one of your goals this year? If it’s time to throw away the sticky notes and untie those reminder strings on your fingers, Act! can help. At its core, Act! is designed to help optimize your efficiency and give you back more time in your day, so you can get back to doing whatever it is that you love.


Tips to Make the Most of Your Time #timemanagement

by Employee on ‎01-21-2015 11:10 AM (1,500 Views)

Like many, I struggle finding enough hours in the day to get everything done. I work late, travel often, spend too much time in my inbox, and often not enough time with my family. Finding the right balance between work and family is critical to my health and happiness. Here are some techniques I’ve found helpful in managing my time so that I am productive at work and am home in time for dinner and bedtime stories with my family.


One Of The Worst Things A Salesperson Can Do...

by Employee on ‎08-26-2014 10:33 AM (2,458 Views)

There are many perspectives regarding what to do or don't do as a salesperson. Personally I believe that bashing a competitor is at or near the top of the list. While this sounds like a no brainer, it still happens. Winning the sale is rewarding and we all are passionate about our offerings so to avoid making this mistake, here are three points to consider:


How flexible is your business? #smallbiz @entrepreneur

by Moderator ‎08-19-2014 03:27 PM - edited ‎08-20-2014 10:13 AM (28,768 Views)

No successful businesses would likely cite “inflexibility” as a core value responsible for maintaining a competitive advantage in their respective markets.  Indeed, especially in a digital ecosystem, change is inevitable and frequent.  A business’s ability to react to and, more importantly, predict how these changes will affect their model is pivotal to its prosperity.


Act! v17 Beta and a Little Sneak! #Actv17SneakPeek by @nebjiman

by ‎08-15-2014 03:54 PM - edited ‎08-18-2014 12:27 PM (4,338 Views)

Register now for a very limited beta! Only the first few will be entered.


Taking time to sharpen the saw #SMB #entrepreneur

by Employee on ‎08-13-2014 04:17 PM (3,094 Views)

If you’re consumed by the day-to-day grind of running your small business, it’s critical to remember to occasionally carve out some time to “sharpen the saw.” 


Whether you’re working on internal, marketing, or support related communications, your tone can greatly affect the successful transmission of your message.


Use these tips and your resume will be even more appealing and will engage your potential employer’s eye for more than a 10 second glance.


Catch the Big One #Leads #Tips #Actv16

by Employee on ‎07-31-2014 02:31 PM (1,988 Views)

Check out our top 10 tips for list building


When it's OK to Steal by @nebjiman

by on ‎07-30-2014 03:19 PM (2,291 Views)

Tools and ingredients to help make your life easier and allow you focus on your craft.


SMB Summer School #Smallbiz #7Habits

by Employee on ‎07-29-2014 02:21 PM (1,703 Views)

Read these reminders for working smarter, not harder.


Producing and delivering a public webcast can feel like a daunting task but if you follow a few steps, your events will delight and engage your customers while assisting in driving revenue and customer satisfaction. 


Hey Community Members,


We're hosting our second ever tweet chat tomorrow, 7/24 at 10am PT. The focus this week is on mobilty and the cloud.


It can be lonely on a tweet chat without others chiming in, so we invite you to participate!  Please join our Twub (it's easy and free to do so) at for an easy way to follow the conversation tomorrow morning.  Sure hope to see you there!



There are certain types of interactions between customers and the companies on Facebook that are more beneficial than others. Taking a look at some of the statistics behind this information can be helpful. 


You don’t need to be a graphic designer to create a branded PowerPoint template for your business. In fact, it’s easier than you may think. The first step is becoming familiar with Slide Master view.


While only a select few can afford to advertise during a global event of this magnitude, even very small businesses are well-served to consider how they present themselves publicly across borders, languages, and cultures.


How to Tell if a Prospect Likes You #Sales #Lead

by Employee on ‎07-15-2014 02:14 PM (1,330 Views)

Prospecting in sales can be similar to online dating and summed up in one word… awkward. But it doesn't have to be - check out these tips to simplify your prospecting.


Winning with Omni-channel Service

by esibuma on ‎07-11-2014 03:11 PM (2,658 Views)

Worried about the costs to deliver omni-channel service?  Don’t be – it’s actually cheaper in the long run than providing just phone support.  


Marketing Tips for Small Businesses #smallbiz #marketing

by Moderator on ‎07-10-2014 03:14 PM (1,672 Views)

Marketing can seem like a daunting task when you’re juggling all the needs of a small or emerging business – but it doesn’t have to be. Here are a few tips to get started.


As announced earlier this week, you now have an opportunity to test drive our latest product, Act! Cloud for free during our open beta period.  


Secondary Education Matters #Education by @kassi_c_harris

by Employee on ‎07-09-2014 06:36 AM (1,220 Views)

We have so many young and bright minds surrounding us; we need to make sure we’re passing on the message of secondary education. Today, more than ever, many of our youth don't have an Ivy League college savings account sitting there waiting for them. Here are some tips on ways to assist these young minds in achieving their potential.


Act! Cloud Beta is Now Open! #ActCloud #CRM #GuessLess

by Administrator on ‎07-07-2014 07:12 PM (2,335 Views)

Today marks a special day in the professional lives of many Swiftpage employees and Act! fanatics; today Act! Cloud is open for public beta.


Taking a Breath. #Vacation #Unplug

by on ‎06-26-2014 03:22 PM (950 Views)

I’m on day 9 of a 16 day vacation. This may be the longest vacation I’ve taken in my professional career. Despite the health, creativity, and even productivity results taking a break has shown, the majority of Americans leave time on the table when it comes to vacation.  I’m just like the norm on this one. 


Get S’more #ContentMarketing

by Employee on ‎06-25-2014 02:17 PM (1,264 Views)

Content Marketing is like the camp fire required for delicious s’mores. Content is the fuel for your lead generation.


Focus, Fire, Measure #ActCloud

by Employee on ‎06-24-2014 04:23 PM (1,920 Views)

Launching email marketing campaigns can be a lot like firing a shotgun with birdshot - a lot of pellets flying in a lot of directions towards a lot of targets with no real guarantee that you will hit any of them.  It’s an exercise in hope and optimism, but without fine-tuned targeting and refinement - it’s likely to be minimally rewarding. 


Measuring Email Marketing ROI #EmailMktg #ROI

by Employee on ‎06-20-2014 02:24 PM (1,321 Views)

A recent study showed that 75% of companies have rated email as ‘excellent’ or ‘good’ for ROI, yet less than half of them know how to calculate this metric. As perhaps the most consistent marketing channel in an organizations mix, the price of using an email marketing service is relatively low. For this article, we will calculate the ROI of a single monthly email blast to 2,000 contacts.


Why Web Design Matters #WebDesign #Tips

by Lithium Technologies on ‎06-19-2014 02:23 PM (992 Views)

Literally millions and millions of people going to new web sites, prepared to become loyal customers, and walking (or clicking) away frustrated and empty-handed. Why?


Why Your Partnership Needs a Champion #Success #Tips

by Employee on ‎06-13-2014 01:47 PM (1,186 Views)

What are the key characteristics of a champion? Does your team need one?


Top 10 Tips for Act! emarketing Success #EmailMktg #Tips

by Employee on ‎06-10-2014 04:03 PM - last edited on ‎06-11-2014 11:32 AM by (1,832 Views)

With the integration of Act! emarketing into Act! v16 (learn more here) we’re sharing some friendly advice compliments of a fellow we here at Act! affectionately call “dotman”. He’s orange, he’s clever, and most importantly, he has a handful of insights to get growing with Act! emarketing so you can focus on what you love.


Knowledge-Centered #Support: How we do our jobs

by dpark on ‎06-10-2014 03:34 PM (1,392 Views)

In the bad old days of Support, knowledge was tribal. Analysts would fix an issue, and that was the end of it. The knowledge wouldn't go any farther than their own head. Maybe they'd mention it to someone in passing, or maybe someone would hear that John knows a lot about a specific issue. Either way, the information wasn't freely available. If you wanted it you'd have to go talk to John, which would occupy you both.


The best salespeople don't just build relationships with customers. They challenge them.


Apart from the “from” address, the email subject line is the primary gatekeeper from getting your email opened or sent to the trash. Here are some tips to keep in mind.


What does #CRM mean to you? by @pregen

by on ‎05-29-2014 03:23 PM (747 Views)

CRM. We have all heard that term by now. To many it means having a process in place to manage customer relationships. To others it is a tool. To me, it’s all of the above. But before you can define what CRM means to you, you need to have an end goal in mind. What is the end result you want to accomplish?


Three Tips on Release Management #Tips #ProdMgmt

by on ‎05-28-2014 03:30 PM (551 Views)

I’ve participated in every release of Act! for the last eight years and have been leading the charge for the last three. I’ve picked up a few practices that I believe can help drive success in any project you may be working on.


Are you an Act! customer? #HowDoYouAct?

by Employee on ‎05-27-2014 02:24 PM (764 Views)

Today’s Act! Customer Story episode features Blondie’s Treehouse, Inc., founded in 1979 by Howard K. Freilich. Blondie’s Treehouse, Inc. is a complete horticultural company specializing in interior, rooftop, and backyard gardens serving the high-end, niche New York metropolitan area.


Make It Essentially Yours….And Simple. #ActCloud

by Employee on ‎05-23-2014 03:22 PM (901 Views)

In the name of progress, we have a tendency to add, and add, and add things to something - rarely do we reduce (ever watch Hoarders?).


Welcome to the Next Generation of Act! #ActNextGen

by Administrator on ‎05-22-2014 10:06 AM (623 Views)

It’s somewhat fitting that over 27 years ago, Act! was making its first introduction to customers - creating a fondness, fanaticism, and relationship with millions.  Today, we introduce existing and future customers and fanatics to the Act! Next Generation Portfolio.


My favorite productivity tools #Productivity #Tips

by Employee on ‎05-21-2014 02:24 PM (1,469 Views)

As a creative designer in marketing, it seems that everything around me is always changing and moving fast. Requirements change as do concepts, but rarely does the initial deadline ever compensate for this. So with all these variables constantly in the mix, there are a few tools that I rely on to keep my productivity on track.