bydmrindahl02-10-201106:37 AM - edited 02-14-201108:35 AM
“go live” (our business management system conversion) just around the corner for us, it’s important for everyone to
properly prepare for the change to come. With change, come many different
emotions which may include apprehension, fear, anxiety, and uncertainty. It’s
our job as leaders, to manage and embrace this change.
Three change management
Manage Emotion: A leader creates the environment at
the office. The attitude of the leader impacts the mood of others, which
affects productivity and levels of engagement. It’s critical that we, as
leaders remain positive throughout the entire change management process.
consistently, frequently, and through multiple channels. It’s important for
your direct reports to know what the change is, how it will impact them and what
will be done to properly prepare for the change. Over-communicating always works
best. Communicate all that is known about the changes, as quickly as the
information is available. Provide significant amounts of time for people to ask
questions, request clarification, and provide input so you can address them before
the change occurs.
Employee Involvement: Even if employees
cannot affect the overall decision about the change, it’s important to involve
each employee in meaningful conversation and provide input. This will gain
their buy in & build trust which is important.
inevitable. As leaders, we need to be positive role model because how we handle
change has a big impact on the outcome.