The ACT! by Sage Journal

[Error] [Error] User Search . Advanced

Announcements


Showing articles with label business telephony. Show all articles

Whither ACT! Platinum Care?

03-30-2009 10:07 AM
By russbc Employee
ACT! Platinum Care was launched in July 2008 as a first-of-its-kind subscription service for ACT! Now that it's almost 1 year old, let's check in to see how it's doing. Read more...
  • Kudos!
    Thanks!
  • Bookmark this
About the Author
  • Xavier Employee
  • jeffreygregorec Employee
  • Mr. Jeffrey Gregorec has more than 15 years of Fortune 1000 management experience. In his current position as Vice President of Sales, Jeff oversees the North American CRM Sales Team which includes, ACT!, SalesLogix and SageCRM . Previous to Sage, Mr. Gregorec was the Vice President of Sales and Marketing for MedAire Inc, a Tempe Arizona based publicly traded company. Jeff managed a staff of 40 managers, sales people and support staff there. Prior to MedAire, Jeff was the Western Regional Vice President for the world's third largest independent software publisher, Computer Associates International (CA). In that post, he managed a sales & marketing staff of more than 40 inside and outside sales professionals. Prior to CA, Jeff was Western Regional Manager for Bell & Howell, a technology provider to government and education. In all, Jeff's resume includes over $500,000,000.00 in direct and channel sales spanning 3 continents and 17 countries.
  • kevin_durio Moderator Moderator
  • Kevin Durio joined the company in 1999 and is Vice President of Customer Support and Service. Kevin leads the ACT! Support Team in North America and the Service Team for ACT!, Peachtree, Timeslips, and DacEasy. He has over 18 years of experience in Customer Service. Prior to joining the ACT! Team in late 2007, his career focused on Business Accounting Software products in several roles including support analyst, quality assurance, trainer, and support leadership. Kevin led the Peachtree Support business to achieve industry standard Support Center Practices (SCP) certification for six consecutive years with a strong focus on process re-engineering to deliver a premium customer experience. He is recognized as a Certified Support Manager, CSM, by Service Strategies.
  • smacmillan Moderator Moderator
  • nmerrett Employee
  • Nicole joined the company in 1999. Over the years, she handled Electronic Marketing for SalesLogix and ACT!; progressed to handling the same for all Sage product lines; added collateral and packaging design into the mix; and then most recently became responsible for lead generation, customer marketing, and Creative Services for ACT!, Sage SalesLogix, and SageCRM. Nicole’s background includes more than 18 years of marketing experience in areas such as strategic marketing planning; Web site information architecture, design and development, content planning, promotion, and analytics; search engine marketing; online and offline direct marketing; event planning; and print and online advertising.
  • alduet Moderator Moderator
  • Bill Employee
  • Emily Employee
  • joe Employee
  • bkohler Moderator Moderator
  • Beth Kohler has been with the ACT! product line for over 7 years and has led the ACT! Product Management team during the past 4 years. She is responsible for driving the ACT! product direction and strategy and for delivering products that meet customer requirements and improve customer value. Beth’s team works cooperatively with customers to define and prioritize requirements. Beth and her team have been dedicated to driving continuous improvements in product usability and customer satisfaction. She has over 12 years experience in product management and business strategy.
  • pbuckley Moderator Moderator
  • Paul has been a Product Manager on the ACT! team for almost two years, and has been a PM for ACT! for Real Estate and ACT! for Financial Professionals, ACT! 2009, and most recently ACT! E-marketing.
  • bbenneraz Employee
  • russbc Employee
  • Russ Carpenter joined the Sage team in early 2008 and is the Senior Strategic Marketing Manager for ACT! in North America. In this role, Mr. Carpenter is responsible for ACT! strategic marketing, promotions strategy, programs, and a general liaison for all things ACT! marketing related. Prior to joining Sage, Mr. Carpenter served as Director of Marketing for Noteworthy Medical Systems. Mr. Carpenter earned an M.B.A. from the graduate of the Thunderbird School of International Management.
  • AlexTaylor Employee
  • tmergel Administrator Administrator
  • kjosephs Administrator Administrator
  • Kim Josephs joined the Sage team in 1998 with over 10 years experience in consulting, training, implementation and support. Kim has been dedicated to driving initiatives for customer satisfaction and loyalty in various roles at Sage, including: product management, product marketing, education and business development. As Director of Online Communities for Sage CRM North America, Kim is responsible for the strategic planning, implementation, and content value of the ACT! and Sage SalesLogix communities. Kim holds a Bachelor of Science in Business Management from the University of Phoenix.
  • jennypeterson Employee
  • scottw Employee
Top Kudoed Authors
Time Range:
User Kudos Count
GLComputing GLComputing 1
jeffreygregorec Employee 1
view all