I would love to be able to add companies to groups, instead of just contacts and opportunities!

64 Bit of Windows and applications are becoming more and more common either because of internal corporate directive or general acceptance.  I am sure there are many like me who would be considered a rogue user and need to have ACT! attain compatibility in this environment.

We desperately need to have ACT work with Office 64-bit or produce an ACT! 64-bit version.

1. We would love to have "Auto Spell Correct" in the Notes, Histories, Activitiy Details, etc. This is done the way that MS Word, iPad, Google Docs and others allow.  Spell check is note adequate since auto correct is MUCH faster.
2. We would like to have a voice recognition option allowing the user to speak into the notes and histories like so many Android and Apple Apps.
3. We would like the history duration drop down list to have the exact same drop down as the Activty duration drop down list.  The History Duration drop down starts at 15 minutes but the Activity Duration drop down starts at 0 minutes. This should have been changed a long time ago.
4. We would like to have a preference for all activity types that includes DURATION
5. Would also like to have a right mouse click menu option to Paste Text Only so that the meta info is not copied into the notes or histories.

Thanks,

Scott Abboud

Allied Financial Software, Inc.

When attaching an email from Outlook to a Contact in ACT, would be nice to be able to select from drop down to save subject, subject and message or entire email.  Currently you only have the default option you set in preferences and would be nice to have more on the fly flexibility.

PF

It would be very productive if I could click an icon and have voice recognition in the notes field 

See screen shot below.

All the newest / latest phones I look to purchase: Apple 4S, Verizon Phones: Motorola  Bionic, Samsung Galaxy Nexus, Motorola Droid Razr are not supported by Sage ACT Connect ( do not tell me to go through my browser) I am trying to keep up with the latest technology, that is why I bought  Sage ACT Connect.  You need to step up and keep up with the latest technology more quickly. Have it compatible with the Android 4.0. When can I expect this compatability to take place? I do not want to buy old technology phones. If I bought one of these phones and used my browser to use ACTConnect when can I expect it to be compatable? Will it ever?

jerry in NC

We would like to highlight multiple CLEARED activities and unclear them all at once.

If you accidentally clear a large number of activities, there is no easy way to unclear them all.

Thanks,

Scott Abboud

Occasionally you delete a record and regret it. A recycle bin could store up to 30 days of contacts and associated records such as activities. That way if you or someone accidently deletes something that should there is a painless way to get it back.

You could also call it an "Undelete button" which would be more than just a single Undo.

Rich Spitz

ACT! Certified Consultant

Would be nice to be able to copy an attachment such as a word or PDF file and past this into the document field in ACT.  Now if you don't want the email just the attachment you have to save to your hard drive and then attach the file to the document field.  Seem like alot of extra steps.

When clearing an Activity, it would be a great preference item that would prompt the user "Do you want to schedule a followup activity for this contact?"

Other than this, please consider moving the Followup activity button to the top of the Clear activity dialog.

Thanks,

Scott Abboud

Allied Financial Software, Inc.

I have numerous users who complain about Word windows opening minimized automatically. It would be nice to have the option for them to open in front of ACT with focus.

With OS and Office upgrades, when ACT! was with Symantec, while they never supported the beta releases, they did release patches within 30-60 days of retail release.

This changed when MS released Vista and Office 2007... This wasn't an issue to most users, as the uptake of these was very slow and users saw many other products took some time to add support also.

However, the current policy caused quite a bit of pain when Microsoft released Office 2010... Not just because of the extended time (and upgrade fee) for it to be added to ACT! 2011, but because Sage kept saying there would be an "announcement" regarding ACT! 2010 support for Office 2010 for months (even after the release of ACT! 2011. I mentioned this in this blog post:
http://blog.glcomputing.com.au/2010/08/office-2010-support-with-act-by-sage.html

Many of the vendors ACT! connects to are moving to more rapid development cycles - Windows 8 due next year; Windows Server 2011 out now; Office 365 due soon; IE 9 out now; Firefox 4.0 out now and 5.0 due soon; Google Chrome; Citrix; VMWare; etc...

One of the issues with some of these is that they are auto-rolled out to users (the three browsers for example) or will be installed by default on new hardware (eg Windows and Office).

With ACT! 2012 about to go beta, and being demonstrated in a North American Roadshow, I think it's crucial that Sage management implements a plan to support upgrades for products they support in a version of ACT!. More importantly, they need to announce the policy for this publicly - either that updates won't be supported for any of these till the next major release (and users will need to make the choice to wait or look at other options); or that they may be supported, depending on the effort required. If the later, Sage must be prepared to announce the fate of each of the possible patches at (or prior) to the release of the upgraded products you integrate with.

Every ACT! add-on vendor has to test (and usually update) their products with each Sage release of ACT! ... they start testing during Sage's beta period and try to have their updated code close the the release by Sage.

I accept that some updates require to much resources to do in a patch ... when this is the case, Sage should communicate this to users before they have started rolling out updates that prevent access to the functionality of ACT! that they need.

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Australia
http://Blog.GLComputing.com.au
http://twitter.com/GLComputing

GL Computing Facebook Page - http://www.facebook.com/GLComputing
LinkedIN ACT! Fanatics Group - http://www.linkedin.com/groups?gid=49896

The Edit, Copy feature is good and I use it a lot.  However, the fields that are copied are default fields.  The user should be able to select the fields to be copied (a one time process).  Then you'd get all the data you want copied each time you use Edit, Copy.  This can't be a hard feature to add. 

It would be great to have the ability for fields to calculate based on the input of other fields.  This could be simple math type functions such as SUM, ADD, SUBTRACT, MULTIPLY & DIVIDE.  I'm not seeing any way to accomplish this without having to get the SDK and become a programmer.  There's already the capability of doing this with some Opportunity Fields, why not provide the flexibility in User Defined Fields???

Sometimes I find that a Secondary Contact needs to be promoted to a  New Contact but I would still like to keep all the Secondary Contact info under the original contact.  You should be able to "Promote and remove Secondary Contact" or "Promote and keep Secondary Contact".

Please correct me if I'm wrong, but it's my understanding that during the installation process, if ACT! doesn't detect Outlook installed, it doesn't install one or several files that are necessary for e-mail integration?  And if the customer later installs Outlook and wants the integration, our only solution is to uninstall and re-install ACT?

Is there a valid technical reason for this?  If not, can you consider re-thinking that policy?

Why not have equal access to Google CHROME as a browser??? If you're going to support Gmail and Google Calendar, why not Chrome????

Jeff

In ActDiag, it would be great when viewing the Databases List, if you could right click an item and select "Open file location" which would open the folder that this database resides in.