
Our ACT! Certified Consultants have suggested that integrating Instant Messaging to ACT! would be beneficial.
There's a couple of ways we could integrate Instant Messaging:
1) Internal - users of ACT can now communicate with each other real time inside of their database
2) External- Integrate with facebook, AIM, Yahoo, and other instant messaging services to communicate with customers real time who are using any IM program with results going to history of that contact.
Any other suggestions on integrating messaging?
We want to hear your cool ideas for improving ACT! by Sage products and services. So add your own ideas or kudo (vote) on the ideas of others here!
I have an idea! How do I get started?
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