iContact and Constant Contact Interfacing

[#1]

How about easy interfacing with iContact or Constant Contact.  It would be great if I could access information about open and click through information right from an Act! tab.

Message Edited by Paul Miller on 02-10-2010 08:33 AM

[#2]

Hi Paul, Have you taken a look at ACT! E-marketing in ACT! 2010? It uses Swiftpage's e-mail services, and is tightly integrated with ACT!. You can, in fact, open a console and send an e-mail or look at results, campaigns, and surveys. Results can also be written back to the contact history record. And the contact tabs contain a new tab called marketing results, where you can see results by contact or results by campaign.

Check it out!

Paul Buckley

ACT! Product Manger

Message Edited by pbuckley on 02-10-2010 07:21 AM

[#3]

Even though Constant Contact offers a plug-in to ACT,

http://www.constantcontact.com/about-constant-contact/press/press_2009_0402.jsp

 it still lacks the features of the integrated ACT e-Marketing (Swiftpage) service.

[#4]

My staff have used both systems and find the Constant Contact template editor to be much stronger that the one in Swiftpage.   We have ACT!  2010 and I don't believe there have been upgrades to the editor in ACT! 2010 (besides the name change).  The limit of 1 image per window and lack of expected features drives us crazy.  The Headers never display correctly and we constantly have to massage the width of each window.  Our e-marketing program is suffering because my staff simply hates the editor.

I chose ACT! / Swiftpage solution because of the solid reporting and integration of history but if I we can't somewhat easily create email blasts that meet our criteria what's the use?