Sage ACT! - Show both the e-mail body text AND save all it's a...

Buy Now or Call 866-873-2006
Search Search

Show both the e-mail body text AND save all it's attachements. Can we do this?

Status:

by on

I like the way that an email is visible to the right of the screen whenever you click on a 'email sent' history item. I also like to save emails that have attachments so I've checked that option in the email set up.

The problem is that, at least in my experience, whenever you click on a 'email sent' history item that has been saved attachments and all, the text of the email no longer appears to the right, just the subject line appears. It would be nice if there was a way to save all the attachments but ALSO have the body of the email appear to the right of the histories.

Comments

by on

I think this is an option with ACT! 2010... what version of ACT!?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Australia

Join the LinkedIN ACT! Fanatics Group - http://www.linkedin.com/groups?gid=49896

Permalink

by on

Using ACT!2010, Hotfix 4. It very well could be that I don't understand how to set things up. I'm using Outlook 2003.

Thanks,

Dan

Permalink

by on

Tools | Preferences | Email | Setup

Editor - make sure Outlook selected

Record History - Email subject, message and all atachments

That's not available if using ACT! as the editor, I think

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Australia

Join the LinkedIN ACT! Fanatics Group - http://www.linkedin.com/groups?gid=49896

Permalink

You must be a registered user to add a comment here. If you've already registered, please log in. If you haven't registered yet, please register and log in.

Post a Comment

We want to hear your cool ideas for improving ACT! by Sage products and services. So add your own ideas or kudo (vote) on the ideas of others here!

I have an idea! How do I get started?

One
Read our submission guidelines.

Two
Search for your idea. If you don't see it, submit a new one!

Three
Provide feedback on the ideas of others by voting with kudos and adding comments.
For more information about using ideas, read this thread.

Four
Track your ideas and those you like. Once you've posted or kudoed and idea, subscribe to be notified via email of the latest updates to the idea. From within the idea, click "Idea Options" which appears above the idea title and choose, "Subscribe to this idea".

Be sure to check back from time to time to see new ideas and status updates!

Here is a quick list of the recent ideas for speedy browsing!