Schedule FOR More than one ACT! User

[#1]

ACT! is built for multiple users.  Why is it that those users cannot easily share activities?

We are constantly bombarded by customers who want to schedule activities FOR multiple users.  The only way to do this is to Schedule WITH the users since you can only schedule FOR one user at a time. The problem with this is the confusiion of who the actual activity is scheduled WITH.

For example, I have a sales manager, sales person and admin person meeting with John Doe the customer at the same meeting.

You can either schedule FOR one user and WITH the others AND the customer OR you can create 3 separate activities scheduled FOR each user and WITH the same customer.

In many of my larger workgroups, our ACT users have resorted back to Outlook simply because ACT! cannot handle this kind of scheduling.  This is embarassing for ACT!

PLEASE add this feature. You could even consider it a Premium feature.

Scott Abboud

Allied FS

[#2]

100% agreed...

And if I want to schedule something for myselft to do for one of my staff, I don't want it to appear in their calendar (as it does now) and that they have to clear, creating an additional history

Mike Lazarus

[#3]

Gets my vote too. Comes up quite frequently when two or three people in the office all go to a meeting with a customer. Jeff

[#4]

I wish my appointments could schedule an alarm for my secretary as well as my computer.  If I schedule for multiple contacts (her and I) it does not show the information about the contact. 

[#5]

Good idea. Trevor

[#6]

Yes, this is one our frustrations as well. This software was supposed to make it EASY for an office to easy share activities and approach customer services as a TEAM. How can we vote in favor of adding a feature to schedule activities FOR multiple users rather than WITH multiple contacts who are all users??

I also like the idea posted above such that appointments could schedule an alarm for my secretary as well as my computer.

Also, it would be great if we could show initials for users instead of their full names, since that takes up most of the available space when viewing activities on a calendar. I'd love to just see User Initials and the Client's Name.