Change Call Completed to Left Message

[#1]

Having been in sales for over 40 years, I can count the number of times I have spoken directly with a "Prospect" let a lone a client.  Why is the default, "Call Completed" when the 80/20 rule dare I say 95/5% rule should take effect.  Instead of the default being "Call Completed change it to "Left Message".  This would save a hundred mouse clicks a day.  By the way, it's easy to change this hard coded program dialogue box.  Should take abouut 5 minutes.

Paul Onish

ACT User 20+ years.

[#2]

Good idea, Paul,

[#3]

How about we CHOOSE our default in preferences???!! Radical I know.

While we are at it, a couple more options for clearing meetings would be great:

Meeting not attended.

Meeting Postponed/Rescheduled. (I know I can just reschedule the meeting, but sometimes a meeting needs an audit trail for how many times it's been put off.)

[#4]

Good Ideas guys!

[#5]

Better yet, make it editable like Id/Status or Division.

Sometimes circumstances change and I decide that I no longer need to call someone. The call wasn't ATTEMPTED, RECEIVED, or COMPLETED and I never  LEFT A MESSAGE.  I want to be able to add my own options for results when I clear a scheduled call.