
01-06-2012 12:22 AM - last edited on 01-24-2012 07:09 AM
Does anybody know why when I print my contact report it shows my user fields as user field 1, user field 2 and so on even though they have been changed to say rent amount, replica watches lease expiration date and so on. When I pull up my contact it shows them correctly on the screen but when I print it shows the original default setting.
01-06-2012 01:33 AM
01-06-2012 03:56 AM
01-06-2012 09:04 AM
There's two possible situations. If you only changes the field names on the screen layout then all you need to do is edit the report and edit the user field labels for what you have named the fields on the screen layout. On the other hand if you changed the actual field names in Define Fields then you will need to edit the report template, delete the user field and labels and add the fields as they are now called. From your posting it sounds like you only changed the field lables on the layout.
There is a third party book with comprehensive training information on the ACT! reports, here is the link.
https://www.packtpub.com/sage-act-2011-dashboard-a