07-10-2010 12:06 PM
May as well get my first post out of the way with a brash show of ignorance. I've hit the Search function, but I can't seem to find the answer to this problem.
We have a corporate environment running Act 2008, six workstations with one containing the database. A new employee is hired so, we throw together another workstation. An install of 2008 is not available, so off to the store for a copy of 2010. When the new ws attempts to access the database, we get a message about upgrading the database. That was enough for me to pull the plug, as I had visions of locking out the existing workstations from the database.
Am I to assume that 2010 is not backward compatible in its ability to read an '08 database? Please don't tell me that we have to upgrade all six existing workstations to 2010.
Need help in avoiding an office disaster. Thanks.
Solved! Go to Solution.
07-10-2010 01:05 PM
All Versions on all computers need to be the same. No mix and match.
Jon Klubnik| ActTrainer.com
ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider
07-10-2010 03:13 PM
Why did I know that was going to be the answer? Certainly does not speak well for a software package that lacks backward compatibility. Add one workstation and redo the whole office.
I appreciate your time and quick response.
09-12-2011 03:38 PM
When I saw this thread, I thought it was going to address my issue.
Just upgraded my machine to Win7 (64 bit) and installed Act! 2010.
My previous machine had XP and ACT 2008.
I am unable to get ACT 2010 to open the 2008 files.
I navigate to where they are and when I open the pad file, nothing happens.
What, please, am I missing?
Thanks, in advance!
09-13-2011 07:32 AM
ACT! Online Community
09-14-2011 06:42 AM
ACT! Online Community
09-14-2011 12:24 PM
Hi Greig,Yes. I am opening the database with the pad file through ACT!. And, yes, I am able to open the ACT 2010Demo. It opens just fine. When I select Open Database, and navigate to my desired database, (same machine, different drive) it freezes for a moment and gives the following error message:
"The database clifton could not be accessed. In order to access this database, check your network connection and verify that your database ser er is available. It may be necessary to disable any firewall software on your computer of the server. "
Again, same machine, no server.
Thanks, in advance.
09-21-2011 05:26 AM
It sounds like you have moved the database files from one machine to another, or from it's original folder. If that is correct, you will need to rename the PAD file associated with the 2008 database (rename it - add '.old' to the end). Then using File > Open Database > change the file type to ADF > locate the ADF file associated with the 2008 database and select it. This will create a new PAD file.
Note: The PAD file is just a pointer to the ADF. If the database was moved, the PAD file is most likely pointing to the old path/computer - which it cannot locate.