ACT dialer/Windows dialer

[arth]

I just purchased a new computer uses Vista 64 bit. It does not have an internal modem. I used to be able to access ACT dialer thru the phone jacks on the tower.

Obviously I can't do that any more. I do have a fax/phone line that operates and an all in one printer that is able to fax but when I go to set up

Windows dialer there doesn't seem to be any recognition of whatever kind of modem it is that I have. Is this a wiring issue?

I have the fax/phone line of my 2 line phone connected directly to the wall modem. I have searched the questions on this site but don't see one

that answeres this directly.

Thanks,

Art

[brynnan]

Windows cannot access a fax dialer in a all-in-one printer.  But it's a simple thing to add a modem card to your computer.

[Roy_Laude… · Accepted solution]

Virtually all modem cards today are Winmodems and often won't work for phone dialing. The better choice would be an external modem.

[GLComputi…]

Art, you probably need to find if the "all in one" has a Windows modem driver - see in Control Panel | Phone and Modem options | Modem Tab

Also see the Advanced Tab to see if it has a TAPI provider installed

[bleicht]

Roy,

Can you recommend an external modem that works well with ACT dialer?

Thanks,

Bob

[Roy_Laude…]

US Robotics is always a good bet.

[bleicht]

Thanks.

[bleicht]

Roy,

I talked to US Robotics and they do not have a 2-port voice modem (one port for "phone" and one port for "line") that will work with Vista 64 bit.  In fact, I can't find a USB 2-port voice modem from any manufacturer that will work with Vista 64 bit.

The only thing I can find is a serial port modem from Multi-Tech.  Do you know if a serial port modem will work for ACT telephony?

Thanks,

Bob

[bleicht]

Art,

Did you resolve your ACT telephony/modem issue?

If so, what modem did you get?

Thanks,

Bob

[Roy_Laude…]

It should but the real question about working relates to Vista, not the ACT! program.