We have ACT 2009 standard editiona nd I have imported contacts from Jigsaw. When the remorte databass sync with the master database they only get 15 of the contacts in the new groups. The 15 contacts are all the same 15 contacts for the remote databases but they are not the FIRST 15 contacts in the group.
Any idea why the remote databases are only getting 15 of the contacts in the group? I have checked the public vs. private fields and they are marked appropriately.
I am also importing contacts, I have a question pending regarding the catagories from outlook. As far as your question I remember in older versions you need to check the duplicate checking data. Im in the process of importing from excel or I could check for you. it may be that you need to change some settings here.
Thanks for the suggestion...I have already successfully imported the contacts into ACT...they are just not getting sent out to the Remote Databases...or at least not all of them...
If I have understood correctly had a similar thing in ACT 8 with a client. In the end I had to tag all imported records by doing a bulk edit and then they all synchronized. User field 10 was unused, looked up date of import in record created field, then used Edit, Replace Lookup, and put a single character in USER 10. It worked.
