I do not understand what to do when it tells me to do the following: Please create an ACT! field with Skype in the display name to select a field use for Skype Handle. This is used to matacg incoming and outgoing interactions with ACT! contact. I have never used Skype or this program before. I think this is my last thing I have to do prior to it working. Please help :-)
2. To a normal land-line or mobile - this requires SkypeOut credit
If you want to call people's Skype accounts, then you need to know their Skype account (similar to their phone number). So you need to add a field in ACT! to store the SkypeID
Regards, Mike Lazarus ACT! Evangelist GL Computing - Australia About Me
You need to create a field in ACT! to store contacts Skype Handles. Skype Handles are unique names (usernames) on Skypes network used to uniquely identify a Skype user. In order to use Skype to Skype functionality (Skype Call, SMS, File Transfer, etc) a contact's Skype Handle needs to be stored in thier contact record. This field is also used to find the contact when another Skype user calls you through Skype. It is not required, but you won't be able to link who the Skype Caller is to the ACT! contact without it.
We need to know when making the field for the handler if we have to do anything special with it. Plus, I have ACT Preoum 2010 on my desktop too, and I cannot find the icons (phone and Skype) to go next to the number and handler like I see in your video.
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