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Multiple Email Address Recognitio
08-01-2009 01:14 PM
I would like Act to be able to recognize multiple email addresses for a customer so that outlook could also attach emails regardless of which email address they used.
Have a primary email and a secondary field created.
Thanks
Comments
- Comments (1 - 3)
08-02-2009 03:04 AM
ACT! should already do this with ACT! 2009.... at least, when sending.
Are you finding it doesn't?
Sending or receiving?
Manual attach or automatically?
Regards,
ACT! Evangelist
08-02-2009 08:10 AM
Mike,
It does not attach. I brought this up to the Edge support line and they beleived it was going to be in 2010 release, but I do not see it in the Beta either.
08-02-2009 10:20 AM
I have emails attaching sending and receiving with outlook without issue. The example and problem is that I have contacts that sometimes use their blackberry, gmail account to send emails to me when received I cannot have the attache to the act database as the field for email address on the contact scree is what is triggered upon. Doe that make sense?
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