The product flaw in simple.  The software gives you drop down menus to font attributes but when you follow the directions of changing the font attributes, ie. size colour & font style, the only thing that happens is you end up changing the title of the calender day you are looking at.  I don't know about the rest of you but I had to buy a 50'' screen just to glance at my daily calender and I am young with 20/20 vision.  I use to have ACT! 6.0 and this feature came in handy when glancing around my desk to see quickly what patient I was working with next.  Now I have to actually sit down and study my screen.  I agree with another user's request, "let's not take out features and functions that users have gotten use to".