ACT! by Sage - Larry Ritter's Development Blog

ACT! 2010 (English) is now available for customer delivery in North America! We officially released the gold files yesterday— check out our video of ACT! 2010 literally going "out the door"!

If you’ve been following my blog, you’ll know that I’ve been discussing this significant release for the last several weeks, and now it’s finally here.

From a development perspective, I am very proud of this release for several reasons. The new ACT! 2010 release includes a wealth of new feature innovations, usability enhancements that make it even easier to learn and use, and technology that improves our ability to provide timely software updates. A sample of the new features includes:

New Look: Easier to navigate and better discoverability to quickly accomplish tasks.
Improved and New reports: More than a dozen new reports, plus a handy favorite’s area.
Social Media: Track contacts and be better informed with turnkey integration to leading sites, plus you can quickly and easily add your own sites.
ACT! E-Marketing: An optional service that helps you better understand your contacts by knowing who is opening and clicking through your e-mail campaigns. Drip campaigns make it easy to set up multi-stage campaigns. And, automated call lists that point out your hottest prospects.
Customizable Opportunities: Tune your opportunities to precisely fit your business.
Improved Dashboards: 12 new components and 2 new Dashboards. Know in seconds what contacts are newly created and recently changed, and more….

To prepare for the launch, I was in New York and Boston last week introducing ACT! 2010 to Journalists and Analysts. Given the strength of the feature set, my job was pretty easy, and a lot fun. Many commented that the capabilities in ACT! 2010 either don’t exist in products costing much more and/or the level of integration and ease of use in ACT! is superior. I look forward to lots of positive coverage over the coming weeks.

While in Boston, I also met with a number of our local ACT! Certified Consultants. They were really stoked about ACT! 2010, so we captured a couple of impromptu videos:

Karen Rankin, Actability