It’s hard to believe we’re 2 + weeks into the new year. Lot’s going on in the ACT! world already in 2010.  First, you may be aware of Paul Greenberg – He is the well decorated author of “CRM at the Speed of Light” and recently published the 4th Edition.  Paul has also taken notice of ACT! 2010 and has makes very favorable comments about ACT! and Sage here:  http://blogs.zdnet.com/crm/?p=1346&tag=col1;post-1346.  Last week, we had discussion and a feedback session directly between Paul and our development team, we’re busily considering his enlightened thoughts.

 

We’ve talked about connected services in previous posts.  ACT! E-Marketing is our first and was launched with ACT! 2010.  The results to date have been above expectations – customers are benefiting from the free trial to experiment with sending, monitoring and measuring their email campaigns.  We’ve also had excellent velocity of subscriptions and we see the popularity of this new “feature as a service” continuing to grow.  If you haven’t already, check out our E-Marketing webinar on February 3.  http://inter.viewcentral.com/events/cust/search_results.aspx?cid=best&pid=2&lid=2&tstamp=1264265441020&event_id=1147&postingForm=catalog.aspx.

 

Stay tuned for our next service - ACT! Mobile Live which is coming soon.  Just this past week, after about 20 minutes of set-up I now have my Blackberry and ACT! wirelessly syncing my 800 + contacts and very busy calendar.  I really enjoyed how easy and fast it was to set up and begin using.   

 

 

We realize ACT! is very powerful and the more you know the more amazing things you can do.  We’ve introduced the ACT! Essential Training Library which includes more than 35 videos, representing more than 4 hours of self-paced anytime learning.   This is new and worth checking out.  http://www.sageu.com/act/vc.html?inter.viewcentral.com/Events/cust/search_results.aspx?cid=sage&pid=1&lid=260&bu_id=11&event_address_id=164.

 

Our localized releases are just being completed and we welcome ACT! 2010 in German and French.  We’ve taken extra steps to bring ACT! to our friends in French speaking Canada, especially Quebec.  We’ve got some great CC’s up there and many eager customers.  

  

Last, this community continues to grow.  We have more than 15,000 members and another 2,000 plus members in our connections on Twitter, Linked-In, Facebook, etc.  It’s great to see the interactions you have with each other and the overall information flow.  Regards, Larry