12-17-2012 10:52 AM
We are installing an Avaya IP Office PBX next year.
We are looking to collect from the incoming calls into ACT so that incoming calls can bring up contact pages by number and so that we can call outbound from ACT through the system. We are using ACT 2013 Premium which is hosted on our terminal server within our network.
Does anyone have experience with this? Is there a third party application that can help with this.
12-17-2012 12:57 PM
12-18-2012 09:22 AM
One problem with DialIT. They say their application uses the Avaya TAPI client. That client only runs on 32-bit Windows machines. My customer has newer 64-bit machines.
Does Avaya have a 64-bit TAPI client? I can't find it.
Are there other alternatives?
12-18-2012 12:56 PM