09-07-2011 03:12 PM - last edited on 09-08-2011 06:48 AM by gmartin
I am using Sage Act! 2012 with Gmail integration. When I select a contact and try to write them an email using the Write > Email message (from template), it tells me that I do not have email client configured. This means Gmail integration would render the write email function useless. This would mean Gmail is not completely integrated and I would not be able to use the convenience of writing emails to customers using templates (mail merge). Please correct me if I am wrong. But doesn't that means that Gmail integration is only limited to a certain extent of recording history?
[edit: Subject to match issue]
09-21-2011 05:42 AM
ACT! 2012 integration with Gmail is to record history items for emails sent through Gmail. The ACT! program will not initiate a new email using Gmail.
Google integration also includes synchronizing your ACT! contacts and calendar with the Google contacts and calendar.