06-25-2013 02:29 AM
I am having issues with images attaching to a mail merge I am trying to do. I have the pictures stored online and when editing the template I included them using an INCLUDEPICTURE formula. This worked well and when I test sent some to my colleagues it showed up ok. Now that I have made a final draft and tested it again it reverts back to normal whereby when my colleagues receive the e-mail it gives them a 'cannot display image' or 'image may have moved' error.
I sent a test e-mail to my external gmail account and when I received it it was saying to me that the pictures included were all attachments the pathnames were pointing to a temporary folder on my PC rather than to an external URL where the images actually come from.
Has anyone had this before or have any idea as to why I can't just link in images to my mail merge - it's a very basic function which I would have thought would be well implemented but clearly not!
I use word to edit my mail merge templates also.
Any help greatly appreciated!
07-01-2013 09:04 AM