10-10-2011 04:16 PM
I have encountered an issue I cannot get past: I have been creating companies in Act, then attaching contacts. I have also been adding some fields and trying to link them to contacts (employee count, addresses, etc). When trying to go to the companies screen, I get an error screen that say "cannot assign Act.framework.contacts.contact to Act.framework.contacts.contact". Then "parameter name: item".
I have tried to update like requested and tried to apply the hot fix 4 but in was not for this version. my version is 184.108.40.206.0
10-11-2011 06:13 AM
Welcome to the Sage ACT! Online Community!
Two avenues for initial troubleshooting:
1. Open the Demo database and test. If the same behaviour is exhibited, the issue is most likely with the install of the program.
2. Since you have been making changes/field linking > unlink the fields and test the behavior. You may fnd there is a particular field linking causing the issue.
2 weeks ago
The cause of this error is attempting to copy layout elements from another entity (usually Contacts) to a Company layout. If you remove the fields that were copied from a non-Company layout, the problem will go away.