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actkccuser
Posts: 1
Country: United States
Message 1 of 2 (427 Views)

Error when trying to create remote database

I am currently using ACT (9.0) server with the latest updates and recently when attempting to create a remote database, I get the message:

 

"The requested operation can't be performed on file with user-mapped section opened."

 

Once I stop the antivirus program (Trend Micro) from scanning, I can create the remote.

No major updates to the antivirus program have been pushed out, and the database is just fine.

 

Do any of you have any other suggestions other than the antivirus program?

Are there any issues with Trend Micro and ACT!  9?

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dlunceford
Posts: 4,366
Country: USA
Message 2 of 2 (409 Views)

Re: Error when trying to create remote database

Add exclusions in Trend Micro for your database and database files folder.
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