Showing results for 
Search instead for 
Do you mean 
Community Home Request Access Read Blogs Share Your Ideas Search Community View My Settings
Reply
New Member
JHD4047
Posts: 3
Country: United States
Message 1 of 5 (2,009 Views)
Accepted Solution

Contact Report - Form is blank in Preview Window

After doing a Contact Lookup, then selecting Contact Report in the Reports tab, the Preview Window appears, and the Contact Report form is blank.  The only exception to this is My Record will appear. 

 

I've tried the steps listed on the website under Contacts Missing from the Contact Report, and selecting No in the HideOnEmptySubreport section.  

 

I will be grateful for any help on this annoying problem.

Please use plain text.
Bronze Super Contributor
mscott821
Posts: 1,170
Country: USA
Message 2 of 5 (1,985 Views)

Re: Contact Report - Form is blank in Preview Window

What version of Act!?

 

Is this a default report or have you customized it beyond what the technote suggested?

 

Do other (default) reports work?

Please use plain text.
New Member
JHD4047
Posts: 3
Country: United States
Message 3 of 5 (1,973 Views)

Re: Contact Report - Form is blank in Preview Window

I am using ACT 2009 Version 11.

 

This is a default report.

 

All the other default reports work.

 

Thank you.

Please use plain text.
Platinum Elite Contributor
Roy_Laudenslage
Posts: 5,656
Country: United States
Message 4 of 5 (1,971 Views)

Re: Contact Report - Form is blank in Preview Window

The Hide on Empty Subreports property shows up in several places, make sure you either change it to No everyplace or make sure you change it to No for the Detail section.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Tech Benders
royel@techbenders.com
Please use plain text.
New Member
JHD4047
Posts: 3
Country: United States
Message 5 of 5 (1,960 Views)

Re: Contact Report - Form is blank in Preview Window

Thanks, it seems to have resolved the problem.
Please use plain text.