When I try to Merge Mail a group or lookup with more than one contact emails are not sent.
It works only if I use Merge mail with the option "Current contact"
Step 2 -> Only "Microsoft outlook"
Step 4 -> "Microsoft Outlook " (select the e-mail system you want to use to send e-mail)
Microsoft office -> Microsoft office home and business 2013
As a note for email: using Microsoft exchange.
Friday - last edited Saturday
I was just about to make a post on my issues with mail merge too when I saw this post.
Since upgrading to Act Pro v19 I have had constant issues with mailmerge to email see my posts
I have the same issues on my laptop and desktop both running v19 one running Office 2016 Pro and Office 365 (both 64 bit).
Gary has kindly pointed my to a few fixes with no joy.
I have now come to the conclusion that Act pro v19 is at fault and needs a fix as both my machines (and other people as per this post) appear to have the same issues...
EDIT: I have just uninstalled Act and Office and reinstalled using Office 32 Bit and mail merge works perfectly. Act claim that v19 is Office 64 Bit compatible which appears to not be the case...