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New Member
Posts: 1
Country: USA
Message 1 of 4 (395 Views)

ACT 2010 for Web

Hello, 

 

I have a client that uses ACT Pro 2010 web.  The issue they are having is ACT 2010 Pro for web is hosing/freezing IE when attempting to launch.  Multiple machines with varying OS's (XP, Vista, 7), and IE versions 7-9.  Any thoughts, ideas, additional info needed?

Silver Contributor
Posts: 1,769
Country: USA
Message 2 of 4 (388 Views)

Re: ACT 2010 for Web

Configuration of the web browser is critical for ACT for Web as is having a compatible Browser.  IE 9, Safari (newer versions) , Firefox 4 are NOT supported and will always have issues if they work at all.

 

THese browsers are supported with ACT 2010 (there is a different list for ACT 2011)

- Internet Explorer 6.0
- Internet Explorer 7.017
- Internet Explorer 8.0
- Macintosh® Safari® 3.0

Considering a Citrix or Terminal environment might allow them to use the Full ACT Desktop functionality and continue to use their current software,

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 2
Country: USA
Message 3 of 4 (336 Views)

Re: ACT 2010 for Web

Ok well what do we do now becuase our desktops were updated to WIN 7 and Win 7 will not allow you to download IE8?

New Member
Posts: 2
Country: USA
Message 4 of 4 (335 Views)

Re: ACT 2010 for Web

Will this Microsoft Silverlight thing work to make ACT compatible to IE9