09-13-2011 03:48 PM
Hi all, glad to meet you and hoping you can assist in this funky issue
We have a preferred layout that we would like to use with a second database that we just created.
But when we select the many of the fields in the preferred layout do not show up when we're in the second database. They do show up in the first database.
The fields do show up as when I launch the Tools --> Design Layouts with the second database selected.
How can we fix this cause we need those fields! Thanks so much!!
09-13-2011 03:55 PM
Basically you can't. To use the same layout you would need to create an empty copy of the database where the layout was created.
09-13-2011 04:33 PM
09-13-2011 06:22 PM
In ACT 6, the layouts and supplemental files are specified on a per machine basis and set under tools preferences. You would make and empty copy by File, Save Copy (empty COpy) .
In New ACT (incase you were wondering) the layouts and supplental files are part of the database and do not need to be configfured on a per machine basais.
Generally, you are much better with only one database or as few as possible. Many people make lots of databases instead of just filtering the data in a single database. A single database is preferred as it will minimizee double data entry, duplicates, missed appts and just overal confusion.
09-14-2011 10:06 AM
Thanks for your response, Jon. OK, I need to make this happen, so I have some questions:
There are 27 files associated with our original database. I have copied them all and pasted to the same Database folder.
When I open the copied database in ACT, it basically looks like my original database.
I need to delete all the contacts within the copied database so I can populate it with a new range of contacts......is that going to cause a problem with the data from the original database? How do I empty the new database without causing problems to the old database?
09-14-2011 12:27 PM
09-14-2011 08:29 PM
NO NO NO, do this from within ACT, under the file menu is save copy and the option for an empty copy.
09-23-2011 07:20 AM
"There are 27 files associated with our original database. I have copied them all and pasted to the same Database folder."
basically this just overwrites your existing database. When you go to clean this up, you will delete all of your original data. Messy, confusing, could lead to accidental deletion of your data due to identical file names. Lots of extra work.