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New Member
CMerrill
Posts: 5
Country: USA
Message 1 of 3 (564 Views)

Entry in system fields

We had a person unfamiliar with ACT enter First and Last names into the same field (First.) When I noticed and asked that they be made separate fields, the person changed the title of a System Field (Last Reach) to Last Name and began entering names there (I still don't know how the person was able to do that!)

 

Consequently, we then had two "Last Name" Fields, and when a back up was done, it became impossible to put the correct Last Name field into a layout, and we can't delete the info incorrectly typed into  the system field .

 

Can anyone give me a clue as to how to fix this?

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Platinum Elite Contributor
Roy_Laudenslage
Posts: 5,589
Country: United States
Message 2 of 3 (560 Views)

Re: Entry in system fields

I would have to examine the database to make any suggestions.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Tech Benders
royel@techbenders.com
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New Member
CMerrill
Posts: 5
Country: USA
Message 3 of 3 (558 Views)

Re: Entry in system fields

I'm not sure I can get permission for that. If I can get approval, how would we arrange that?

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