01-08-2010 01:04 PM
01-13-2010 07:08 AM
01-14-2010 11:16 AM
I strongly recommend updating to the most recent build for your version 11.1 Hotfix 4. This issue was fixed in Hotfix 1 for 11.1
You will need to apply this update to all machines.
09-28-2012 09:20 AM
I am using ACT Premium 2011, hotfix 6, Office 2010. Templates are not carrying over to remote users. In one instance, out of potentially 25 templates, three arbitrarily came over. One of them was the most recent one I created. I don't understand the rhyme or reason to this. Must I go to each person's machine and copy the templates over and then do the same whenever I create a new one? This does not seem to be very synch-friendly. I appreciate any help on this.