07-05-2011 06:38 AM
I have a client who has been using the Email Auto-Attach for many months and it has suddenly stopped working.
The Email Sent is working fine with emails being attached to the relevant Contact but replies etc. are not being Auto-Attached.
They are using Outlook 2007 and I have run a check and repair but still no joy.
Any suggestions or ideas welcomed please.
Solved! Go to Solution.
07-05-2011 11:25 PM
07-06-2011 07:01 AM
I am a new user so I wonder if it just me... but I have the same issue. I can attach incoming emails one by one to contacts, but I can't seem to make it work automatically.
07-06-2011 09:10 AM
I am using Outlook 2010 and just upgraded to "Sage ACT! Pro 2011 Version 18.104.22.168, Hot Fix 4"
My outgoing email connects automatically, incoming does not.
07-06-2011 04:21 PM
07-07-2011 06:51 AM
OK... newbie, I was thinking the quick attach would run automatically after it was run the first time, like pushing the button turned it on....
So I created the rule to move messages. I am using a database on our server, we run Exchange. The rule indicatates that it is client only and will only work with Outlook running. Is this the only way? It would be nice if the messages would attach when Outlook is not running.
I bought ACT as a trial, I am currently the only user, but am thinking of using it company wide if I like it.
07-07-2011 07:06 AM