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Bronze Super Contributor
mscott821
Posts: 1,170
Country: USA
Message 11 of 17 (1,633 Views)

Re: ACT! 2010 Backup failed with IO exception exceed.zip

Well, if you're in a real pinch, you could manually copy the files to a backup location.  Granted, not pretty, but gets you where you need to be.

 

Shut down Act!.

 

In ActDiag, detach the database(s) desired to be copied.

 

Then copy the database .adf, .alf files and then also the 'database files' folder to your safe location.

 

After completion, logging into the database will re-attach the database for normal.

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New Member
vaughan
Posts: 11
Country: Australia
Message 12 of 17 (955 Views)

Re: ACT! 2010 Backup failed with IO exception exceed.zip

Is there a fix for this backup error?

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Copper Elite Contributor
klock
Posts: 336
Country: USA
Message 13 of 17 (953 Views)

Re: ACT! 2010 Backup failed with IO exception exceed.zip

I have found with failed backups, you need to check the following:

 

In the database file folder (i.e. databasename-database files) there is a folder named Backup.  When a backup is being created, a lot of temp backup files go in here - .bak files.  Make sure this folder is empty - b/c ultimately you end up backing up all your back up files...and it can get huge.  Plus - you don't want to backup to the folder.

 

Another thing - if your drives are partitioned - even if your D: drive has a lot of space - make sure the C: partition is also ok.

Kris Lock
Inside Sales Manager/ACT! Certified Consultant
Technology Transfer Services
www.techtransfer.com
www.myodesie.com
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Nickel Contributor
daniel_graves
Posts: 318
Country: USA
Message 14 of 17 (301 Views)

Re: ACT! 2010 Backup failed with IO exception exceed.zip

Also try to do a manual backup (File>Backup>Database) and uncheck the "Include Supplemental Files".  If that works, then its likely Klock's post above (clearing files in the Database Files\Backups folder) will solve the issue.

Daniel Graves . . . Database-LA.com . . . Los Angeles
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New Member
vaughan
Posts: 11
Country: Australia
Message 15 of 17 (292 Views)

Re: ACT! 2010 Backup failed with IO exception exceed.zip

Thank you for your replies.

 

I found that my "cloud" backups were causing interference with the local backup process for my ACT! database. What I did was to close down SpiderOak and Crashplan. With these closed the ACT! database was unlocked and I was able to complete the local backup process using ACT!.

 

Cheers,

Vaughan

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New Member
biboo007
Posts: 12
Country: France
Message 16 of 17 (57 Views)

Re: ACT! 2010 Backup failed with IO exception exceed.zip

I got the same issue using ACT 2012 v14 French version on a client site.

My C: has not enough space but I have no way to have more space.

My question :

Is a way to change the temporary directory C:\Users\Administrateur\AppData\Local\Temp used for the zip operation to an another drive ?

thanks

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New Member
biboo007
Posts: 12
Country: France
Message 17 of 17 (54 Views)

Re: ACT! 2010 Backup failed with IO exception exceed.zip

Finally I found a way by changing TMP and TEMP system and user environment variable to an another disk. (d:smileyhappy:
Work fine
Hope this will helps
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