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New Member
itgeekuk
Posts: 7
Country: United_Kingdom
Message 1 of 6 (424 Views)

123-Sync and Act 2010

We are about to Deploy 123 Synchronizer to our environment. The Goal is to synchronize our Contacts, Calendar and notes from ACT into Our Blackberries and Vice Versa.

 

We have around 30 Act Users which 15 -20 are Remote Users with there own Remote Database which they sync with the Main database every couple of days.

 

Currently our plan is to Deploy a new Server to act as the 123-Sync Server which will Sync With out Main Act Database.

 

What effect will the Remote Synchronization have on the 123-Sync sync and Vice Versa.

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Platinum Elite Contributor
GLComputing
Posts: 13,889
Country: Australia
Message 2 of 6 (420 Views)

Re: 123-Sync and Act 2010

You might be best off asking this of the guys at 123.

It certainly seemed ok when I did some testing of it as part of this article:
http://blog.glcomputing.com.au/2010/05/getting-act-on-your-phone.html
But I didn't fully test remote ACT! sync with the mix... I have tested that with Handheld Contact, which works fine
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New Member
itgeekuk
Posts: 7
Country: United_Kingdom
Message 3 of 6 (418 Views)

Re: 123-Sync and Act 2010

Hi Thanks,

 

I have asked them and they said to ask ACT. 

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Platinum Elite Contributor
GLComputing
Posts: 13,889
Country: Australia
Message 4 of 6 (393 Views)

Re: 123-Sync and Act 2010

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Nickel Contributor
rosevear
Posts: 173
Country: Australia
Message 5 of 6 (312 Views)

Re: 123-Sync and Act 2010

The issue you will experience will be related tot he couple of days between syncs for your remote users, 123 Sync will be set-up on the master database and if someone enters an appointment in the remote database it will not appear in their PDA until they sync ACT. You woul dneed to get everyone to sync more regularly.
Travis Rosevear ACC for
Act Today Australia and New Zealand
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New Member
123SyncProblems
Posts: 2
Country: Canada
Message 6 of 6 (79 Views)

Re: 123-Sync and Act 2010

123 Synchronizer is a great concept, but it lacks longevity (had issues inside 30days).  Software can have its problems, but trying to find a resolution to these problems is on your dime.  The "email support” provided for a one-year license is lack luster to say the least.  The support team (one man) does not have the capacity to rectify the problem(s) via email.  It's essentially their way of  introducing you to the link below.  Unless you have an in house IT group or deep pockets, I'd recommend going another route, as it adds up!

http://123sync.com/123-sync-support-purchase

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