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apayne
Posts: 2
Country: USA
Message 1 of 3 (642 Views)

ACT automatically adding attachment

My company is using ACT! by Sage Premium 2009 (11.0) Version 11.0.0.367 and we intergrate ACT to work with outlook.

When scheduling in ACT! we have the option of sending confirmation email to the contacts; the email pulls up in ACT. However, the email automatically attaches an ATV file, and the file is not able to be opened.

 

We would like the option for ACT to not automatically add any attachment.

 

How do we go about doing this? Thank you.

 

Best,

Ameena

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GLComputing
Posts: 13,879
Country: Australia
Message 2 of 3 (641 Views)

Re: ACT automatically adding attachment

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apayne
Posts: 2
Country: USA
Message 3 of 3 (608 Views)

Re: ACT automatically adding attachment

Thank you.

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