
09-04-2008 04:58 AM
I have just installed office 2003 on my PC and now ACT gives me an error message when i try and write a letter which says 'failed to connect to word processor' and then 'The word processor driver is not running'. I installed the hotfix and now word 2003 appears in the edit preferences box so it is seeing it now. I have also done something in regedit which i was told to do but it has not solved my problem.
Anyone got any ideas?
Charlotte
09-04-2008 05:42 AM
09-04-2008 05:57 AM
Hi,
Thanks for this, I have installed the hotfix but it is still showing the same error message. Any more ideas?
Charlotte
09-09-2008 10:34 AM
Send me a message via the Private Message area in this site.
I have an old knowledge base article (no-longer available) that, while it's supported, should be the fix.