08-23-2011 11:44 AM
We had a person unfamiliar with ACT enter First and Last names into the same field (First.) When I noticed and asked that they be made separate fields, the person changed the title of a System Field (Last Reach) to Last Name and began entering names there (I still don't know how the person was able to do that!)
Consequently, we then had two "Last Name" Fields, and when a back up was done, it became impossible to put the correct Last Name field into a layout, and we can't delete the info incorrectly typed into the system field .
Can anyone give me a clue as to how to fix this?