Sage ACT!
  • Contact Us
  • Sage North America
  • Buy Now or Call 866-873-2006
Community Twitter Facebook LinkedIn YouTube
Community Home Blogs Share Ideas Search Request Access additional resources
Reply
New Member
ACT2000user
Posts: 2
Country: USA
Message 1 of 8 (194 Views)
Accepted Solution

ACT!2000 Restore

Hello-  I burned a properly backed-up version of my datebase onto a CD-R and am trying to to a test restore.  The restore will not complete though and I get an "unknown error" window.  I can restore a back-up that I have saved to my hard drive, but not from the CD.

 

Can anyone advise on this-- any help would be greatly appreciated.  Thanks.

Please use plain text.
Gold Super Contributor
Roy_Laudenslage
Posts: 4,020
Country: United States
Message 2 of 8 (192 Views)

Re: ACT!2000 Restore

Copy the backup file to the hard drive and restore from there.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Tech Benders
royel@techbenders.com
Please use plain text.
New Member
ACT2000user
Posts: 2
Country: USA
Message 3 of 8 (192 Views)

Re: ACT!2000 Restore

Thanks!
Please use plain text.
Platinum Elite Contributor
GLComputing
Posts: 12,095
Country: Australia
Message 4 of 8 (189 Views)

Re: ACT!2000 Restore

CDs mark the file as "Read Only" ... ACT! 2000 couldn't handle that
Please use plain text.
New Member
DinM6s3
Posts: 2
Country: USA
Message 5 of 8 (93 Views)

Re: ACT!2000 Restore

I use Act 2000 and have had no problems for last decade. Program was on machine that was not on line.  Due to company policy I had to shift program to one of their machines and everything has been working since Jan 2012. Today program will not work with message that data base was created using a later version of Act.  Data base can't be opened using this Act version. Only have used Act 2000 and database is on Act 2000.  DK what is wrong and company is no help  Did this happen because machine is on line  it has been asking me to register a product bought 10+ years ago and wanted to backup data which the firm does already? I could not register on line or print out a a form to register. According to Sage help line I could not register on phone either and it did not seem to be a need as they no longer support. I need access to data base and help  Basic question is did being on line cause this problem and how can it be fixed?

 

Thanks

 

Dave

Please use plain text.
Gold Super Contributor
Roy_Laudenslage
Posts: 4,020
Country: United States
Message 6 of 8 (88 Views)

Re: ACT!2000 Restore

There are several possibilities for you problem including a damaged database. One question would be what version of Windows are you using.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Tech Benders
royel@techbenders.com
Please use plain text.
New Member
DinM6s3
Posts: 2
Country: USA
Message 7 of 8 (86 Views)

Re: ACT!2000 Restore

Tried it again after opening and looking at icon side Act which I do not recall seeing before. Could do nothing with that Icon 5 0 3 423

Dave
Please use plain text.
Platinum Elite Contributor
GLComputing
Posts: 12,095
Country: Australia
Message 8 of 8 (19 Views)

Re: ACT!2000 Restore

Why couldn't you print it?
Please use plain text.
 
 
Bookmark & shareBookmark & share