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ACT! by Sage Forum :
Welcome :
Welcome to the ACT! by Sage Community :
Ideas Exchange Submission Guidelines
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Ideas Exchange Submission Guidelines
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 tmergel 
Administrator
Posts: 96
Country: United States
Message 1 of 1
Viewed 1,123 times
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Before you get started sharing your ideas, here are some guidelines to help your idea soar once it leaves the nest:
Submission Guidelines
Ideas
are great, but problems are even better. Tell us why you need that new
field, tool or feature, instead of exact specifications and blueprints
for how to build it. That will not only help us to better understand
what you want, but we may even be able to solve your problem more
quickly another way.
Some ideas are easier to do than others.
Don't be discouraged if your amazing new idea is not picked up
immediately. All ideas are reviewed for member interest, complexity,
alignment with our product vision and prioritization against other
projects. Some ideas take longer than others, and some ideas will not
be possible within the scope of what we want to accomplish in the next
year or so.
Check to see if your idea is similar to another's
before posting. This can help you two ways: if the idea already exists,
you should join your feedback to the current idea rather than watering
down the potential impact across multiple submissions. Or if your idea
is similar to another but substantively different you should reference
the previous idea and point out the differences to avoid confusion.
Review
the ideas of others. Look at other ideas periodically to see what your
fellow members are requesting and comment on them! While we take into
account the numbers of kudos an idea receives, we also consider the
amount and quality of member feedback when making our decisions.
Idea Submission Statuses
We strive to review submitted ideas on a bi-weekly cycle. Submission statuses that we use are:
• Idea: Cast Your Vote:
Status for all newly submitted ideas. Members are asked to comment on
and clarify the idea to help determine community interest in this area.
• Comments Requested:
More information is needed before our Product Management team can take
this under consideration for possible inclusion into the product.
Please comment further or vote for them so we can further evaluate the
priority and feasibility of these ideas.
• Implemented: The idea has been developed and added to the product.
• Duplicate: Another similar idea has already been posted.
Please
note that we will not be able to provide dates for the implementation
of any accepted ideas within the community due to the number of factors
involved, not least of which is our need to maintain flexibility in the
priority schedule to accommodate urgent projects and other necessary
changes. If an idea you like has been accepted, that's a good thing! It
means it is something we are excited about providing to our customers,
and it will make it into the product. Please be patient and let us make
sure it is completely ready before we make it available.
Also,
just because an idea has been implemented does not mean you will have
immediate access to it. Due to customizations or other complexities
about your site it may take additional time to deploy the updated
version containing your implemented feature to your site. If you have
questions or would like to schedule and upgrade, please contact your
ACT! Certified Consultant.
Tawny Mergel Community Manager 
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06-01-2009 12:04 PM
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