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ACT! by Sage Forum :
ACT! Product Forums :
ACT! version 6.x & Prior :
Re: Can't attach an .XLS Excel file to ACT 6
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Can't attach an .XLS Excel file to ACT 6
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rob24k
New Member
Posts: 2
Country: United States
Message 1 of 4
Viewed 135 times
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I have ACT 6.0.3.939 on 2 different computers and I can attach Excel files on one computer but not the other. The file option for .XLS files is missing on the 2nd PC. I can attach PDFs to both but not the Excel files on one. I've looked at the settings and they seem to be the same for both systems. Please help. Thanks, Rob
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11-04-2009 09:15 AM
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Re: Can't attach an .XLS Excel file to ACT 6
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luisr_ca
Copper Contributor
Posts: 37
Country: Canada
Message 4 of 4
Viewed 12 times
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You might want to check that the .XLS extension is correctly matched to Excel, and hasn't been hi-jacked or corrupted. In Windows Explorer, select: Tools > Folder Options > File Types then find the .XLS entry, and ensure it is set to Excel. (Actually, I'd compare it to the other computer, and ensure they're set the same). If that doesn't work - can you report on what icon you see in Windows for Excel documents? Also, what happens if you try to just drag-and-drop an Excel document from windows explorer to the Notes/History tab of Act? Luis
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11-22-2009 07:22 PM
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