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Unable to insert a history
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steven.fe…
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steven.fetting@tmisystems.com

Country: United States

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When I print from a document it asks me if I want to create a record history for this contact. I also check the box to attach the document to history. Once i click ok then it comes back with a pop up box that says Unable to insert a history.

 

Any ideas why i am getting this ?

 

I am on vista and act premium 10.

 

Also I tried to save the history without attaching the document to history and that worked but just doesn't work when attaching the document.

 

 Thanks.

Kudos!
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06-04-2009 01:04 PM
 
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Re: Unable to insert a history   [ Edited ]
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Snowflake
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Snowflake

Country: India

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Hi,

You could try and turn off UAC in windows and if it works. Does this happen only with one document or any document? What is the word processor that you use with act?

 

 

Message Edited by Snowflake on 06-04-2009 06:30 PM
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Kudos!
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06-04-2009 06:28 PM
 
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Re: Unable to insert a history
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steven.fe…
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steven.fetting@tmisystems.com

Country: United States

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Thanks Snowflake,

 

I never thought to turn off UAC. It was doing that error on all documents. And the word processor I am using is Word 2007.

 

Thanks for the help.

Kudos!
06-05-2009 12:42 PM
 
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Re: Unable to insert a history
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steven.fe…
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Posts: 3


steven.fetting@tmisystems.com

Country: United States

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Would you have any idea why this would happen on a XP machine ? They are a local admin also.

 

Thanks.

Kudos!
06-10-2009 09:37 AM
 
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