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ACT2010 - adding a contact from Outlook

gtdc
Copper Super Contributor
Posts: 63

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When you add a contact to ACT from Outlook the dialogue box that opens doesn't allow you to toggle between it and Outlook cut and paste information into it.

That's quite annoying and very time consuming... or have I missed something?

Kudos!

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11-20-2009 06:36 AM

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Re: ACT2010 - adding a contact from Outlook

ghollister

Moderator
Posts: 1705

Country: USA

Message 2 of 3

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That is the way Outlook works. Whenever a tool or utility dialog box is open in Outlook, it does not allow you to access the main window (Word and Excel are the same way). As a workaround, you can copy the entire email to an open Notepad or Word doc before clicking the Add ACT! Contact icon, and then you can toggle to that since it is a separate application.

Greig Hollister
Moderator
ACT! Online Community
Sage